Refund Policy
Refund Policy
Welcome to Unlockphoneatt.com. This Refund Policy outlines the terms and conditions regarding refunds for our iPhone unlocking services.
Refund Eligibility:
Successful Unlocking:
- Refunds are generally not provided for successful iPhone unlocking services. Once your device has been successfully unlocked, the service is considered complete.
Unsuccessful Unlocking:
- In the rare event that we are unable to unlock your iPhone, you may be eligible for a refund. This can occur if the unlocking process is technically not feasible for your device.
Refund Process:
Contact Customer Support:
- If you believe you are eligible for a refund, please contact our customer support team at unlockphoneatt@hotmail.com within 5 days of the completion date.
Provide Necessary Information:
- To process your refund request, we may ask for additional information, including order details, error messages, and any other relevant information.
Refund Decision:
- Our team will review your refund request and inform you of the decision. If eligible, refunds will be processed using the original payment method.
Non-Refundable Circumstances:
Incorrect Information:
- Refunds will not be issued if the unlocking process fails due to incorrect information provided during the ordering process, such as an incorrect IMEI number.
Device Compatibility:
- It is the customer's responsibility to ensure that their device is compatible with our unlocking services. Refunds will not be provided for incompatibility issues.
Chargebacks:
If you dispute a charge with your credit card company or payment provider without contacting us first and requesting a refund, this will be considered a breach of our terms and conditions. Such cases may result in your account being suspended or terminated.
Contact Us:
If you have any questions or concerns regarding our Refund Policy, please contact us.
Thank you for choosing Unlockphoneatt.com. We value your satisfaction and are committed to providing you with exceptional service.